FAQ

I am wanting to have a gathering and would like to have it in your Community Center. Who do I contact for this information?

When you need to have a special event in the City of Payne Springs and you would like to have it in the Community Center please call 903-910-5490.  If there is no answer you must leave a message due to spam calls, and someone will get back with you.

What hours is City Hall open?

City Hall is open from 8:00 am to 4:00 pm, Monday through Friday, except for scheduled holidays.  

I am from out of town/state and I am looking to build in your city. Where do I start?

Well glad you asked.  1st are you building in the City limits of Payne Springs?  If you are not sure contact City Hall or view our City Limit Map below.  If you see you are building in the City limits (yellow areas below) & (Relevant Documents -above- the green areas), you can find the Permit Applications on this page.  You can also find more documents on the "Quick Link" tab, in "Building Department".

I am building in a Subdivision in your City. What are the requirements?

If you are building in the DelMar or Southwood Shores subdivision you will need to submit an application with either of these subdivisions before filling out a City Permit Application.  These forms can be found at the "Quick Links" tab, under "Building Department".

When I am ready to submit my plans what is the next step?

When you have all your plans and approvals through the subdivisions (DelMar or Southwood Shores) & Contractors/SubContractors are registered, you can email all information to the email address at the top of the City Permit Application (or below), as well as your Contractors.  ALL plans must be in PDF.

I just bought some property in your City. How do I get a Physical Address?

Once you have purchased a plot of land in the City you can call 903-675-3911.  There will be someone at this number that can get you this information, and what the next steps in your new adventure will entail.

I can't find my location in the City Limit map. Where do I go?

If you find that your location does not fall in the City Limits of Payne Springs you are considered to be in the County, Henderson County TX.  Please click the link to see what their restrictions are on building.

County Ordinances | Henderson County

May I burn trash and leaves inside the city limits?

Ordinarily you can.  Always be aware of a possible Burn Ban during periods of dry conditions.  Be careful to contain burning, monitor it carefully and be aware of weather conditions such as high winds.

Meeting Agendas and Minutes

The posted agendas and minutes of City Council Meetings are a true representation of the documents of file.  To get a signed copy, contact City Hall.

When is Council meetings?

Council meetings are held every 3rd Tuesday of the month at 6:30 pm.

Where are the meetings held?

Council meetings are held at City Hall

19601 CR 2529

Payne Springs, TX 75156

How do I get on the Agenda?

To be placed on the Agenda, you will need to fill out a "Request to be on the Agenda" application within 6 business days before the Council meeting date.  All applications need to be submitted in person, or via email to [email protected] 

I was in an accident and would like a accident report. How do I get one?

You will need to fill out a "Accident Report" request and submit it to the City of Payne Springs.  Once the report is ready, a city official will contact you and let you know it is ready.  Fee can not be paid before the report is done, due to the report may not have been taken by a Payne Springs Police Officer.

I called the Police number, but no one answered. Who do I call?

If you have called the Payne Springs Police Department and did not get an answer.  If it is an Emergency call 9-1-1.  If it is not an emergency, call the NON EMBERGENCY dispatch number  903-677-6311 and a police officer will be dispatched to your location.

I need to speak to an officer. How can I do that if there is not one around?

Due to our limited officers on staff, you will have to fill out a "Need to Speak with an Officer" sheet.  When there is an officer available, and if you live in the City of Payne Springs, an officer will contact when when available.  Sorry if this is an inconvienence.  If it is an emergency call 9-1-1, and if it is not an emergency, call our Non-Emergency Dispatch number located in the contact info.

I need to get my vehicle out of impound.

First you will need to come to Payne Springs City Hall, bring documentation that you are the registered owner/or a signed title that you have ownership of said vehicle.  Proof of insurance (hard copy).  If you have insurance on your phone you can email a copy to the email in the contact info.

But I have temp tags?  Not the same as the Title registered in your name.

How do I get my vehicle out if it's not in my name?  You will need to get permission from the registered owner, "Impound Release Form"  above, with a copy of their driver's license/ID, or they can be present with you to get it out of our impound.

I came to get my vehicle out, but the office was already closed.

If you have came to City Hall and found the Office was closed, please contact the Non Emergency Dispatch number (above) and ask for a Payne Springs Police Officer and someone will contact you from the City.

I need to get stuff out of my vehicle

If you are needing to get items out of your vehicle due to accident or you do not have the funds to get it out of impound.  You will need to come to City Hall during office hours with a copy of your Driver's License/ID to show you are the owner.  If you are not the owner you will need to get written permission to retreive your belongings with a copy of their driver's license/ID.

Where do I vote

Voting locations and times will be posted on the web site and at City Hall 30 days prior to the election.

How do I know if I need a Building Permit?

Permits are required on following projects:

• Additions to a structure (residential or commercial)
• Building remodel that requires the addition or removal of an interior or exterior wall window or
  door or any trade work such as: Plumbing, Electrical, HVAC.
• Building or replacing of a deck or porch.
• Electrical Work
• Plumbing work
• HVAC
• Roofing
• Fence
• Concrete work (driveways, sidewalks, patios, flatwork)
• In Ground and Above Ground Swimming Pools (storable pools are exempt)
• Hot Tubs or Spas
• Demolition of a building
• Signs
• New construction of a building, main building, accessory buildings (permanent or portable),
  garage, carport, patio covers, and gazebos.

New Residential Complete Packet

New Commercial Complete Packet

Permit not required for the following:

Projects that are cosmetic, such as painting, wallpapering, carpeting, cabinets, and trim work do
not require permits. Additionally, permit are not required when replacing electrical fixtures on
existing wiring, or existing plumbing fixtures.

**This is not an inclusive list. Questions concerning your specific project should be directed to the City.**
*All contractors working in the City of Payne Springs are required to register with the City*

DOCKS & PEERS:

Any work done on docks/peers either new or repair you will need to contact Tarrant Regional Water District at Cedar Creek Lake – Tarrant Regional Water District (trwd.com) or 903-432-2814.

Outdoor Burning in Texas

outdoor-burning.pdf (tamu.edu)